Customer reviews of East Midlands Auto Group
At East Midlands Auto Group we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
East Midlands Auto Group
Based on 4 customer reviews
"Not a problem"
By MATT P on 27 April 2018 | Verified purchase
Spotted a vehicle I liked, called EMAG and spoke to a chap called Joe. Went up the next day (about 45 miles from me) to see a vehicle 99% accurately described. I say 99% because there were a couple of small issues but don't let that put you off. The reason this review is titled "Not a problem" is because the little issues that were discovered, weren't at all. A small fault that needed a new part - "not a problem" says Joe - Fixed - Zero cost! A small issue with the petrol cap, again, a small new part - "Not a problem" - Fixed! - Zero cost! A customer should never be under the illusion that a used car will be perfect (it's used!) but with a dealer like this you won't have any problems ironing out the creases (IF you find any) so to speak. Very helpful dealership, well described and honest vehicles, a wide range of choice. They even do delivery, Full MOT & a service on handover. Totally recommended from my experience. Well worth a 5 star rating. Very refreshing, cheers, EMAG!
By PAUL C on 28 September 2017 | Verified purchase
After seeing a car on gumtree for sale i rang and asked the seller to describe the vehicle and ended up put a deposit when i drove from hull to pick car up it was as good as described the seller was more than welcoming and very polite they had nice cars for sale on there forecourt.i would definitely ring them in the future and i would recommend them to friends and family..
By MARK P on 04 September 2017 | Verified purchase
Not pushy just let you view the vehicles. Only to happy to help when asked.Very helpfully staff that kept me informed of any changes whilst I was waiting for my vehicle to be mot ed
Excellent top points/ 5 star rating!!!!!
By REBECCA R on 19 August 2017 | Verified purchase
If i could select more than 5 stars i would. This Car Dealer was very helpful, friendly accommodating and made me feel comfortable to ask any question. He went above and beyond to ensure the experiences was smooth. I recommend this dealer to any one anxious about purchasing a car as the advertisement was true to the condition of the car....and no hidden horrors. He seemed genuine and honest. He facilitated with explaining how to sort my tax out (although it isn't his job) he offered transport from the local train station to his site, we got there he was hospitable and offered us coffe/tea. Although I was nervous driving a new car he didn't seem fussed and was relaxed making me feel comfortable enough to test drive the car. I am happy with the service I received who know is the future I might go back for another car. 5 star ratings from ME!